I'm having the worst luck ever. USPS review from Burbank, California with 3 Comments: My next door neighbor has been handing me mail that has been wrongly delivered to their … Before you begin the Missing Mail Search, check your tracking number. Lastly, we have noticed a somewhat common trend with USPS lately where tracking information will say a package is delivered only for the package to actually arrive a few days later. Even though the package is correctly postmarked and our address is clearly visible. If USPS determines the package was delivered, you’ll have to treat it as a stolen package. Mailman came and no package is present. I go to check the status on my package and it says "Delivered 3:57 pm" That was about the same time I was turning on my street. I already got a refund from Amazon, but still the fact that after a week my neighbors have not returned my package to me is actually making me increasingly mad. There was another case a few years ago when I was anticipating a package from UPS. Called USPS CS # and opened a case. What to Do If You Receive a Late Package . Next would you mind checking with neighbors and housemates to see if anyone else received in in error? It was not a high cost item and we ship with first class mail which is not eligible to file lost claim. I called customer service Best Buy and they can't do anything because it's an ebay store. I had a computer case that UPS delivered to my neighbor instead of me. Package Services is not a guaranteed service; delivery by a certain date or time is not available. With USPS Package Intercept ® service, you can redirect domestic packages, letters, and flats with a tracking or extra services barcode as long as the items have not yet been delivered or released for delivery. My neighbor didn't sign for the package. Alternately, you can call the UPS location you visited to mail your package or call customer service at (800) 742-5877. You can easily add UPS delivery instructions if you track your package online and have a UPS My Choice account that lets you control your deliveries. USPS Package Intercept. Contents; USPS Tracking; Track USPS package ... reception desk, neighbor, etc.). UPS driver brought to tears when hundreds of neighbors thank him for his work during the pandemic. I don't think anything of it because I figured that person ordered something too. We have 6 cameras and he does show up about the same time as the delivered time stamp but 5 min later. I've contacted the seller to let them know about the situation. If the package is still nowhere to be found, it’s possible that it was erroneously marked as delivered by USPS. Later at night he returned me my package. In my neighborhood, we got mailmen that are very lazy and will not look at the apartment number or the street number and my package (texted to me that it's delivered) and I may get it because it was sent to the rental office by the neighbor. What To Do If UPS Says Your Package Was Delivered (Even Though It Was Not) If your driver has completed the delivery, then then tracking system for the package will indicate where exactly it was left (for example, in the front door, at the porch etc.) After the package has been delivered: If UPS has already delivered your package, there’s still a chance you can get it sent to the correct address. I wasn't able to get ahold of Usps customer service so I'll have to wait until Monday. The UPS truck doesn't go to my house and I am confused. Sorry - the title should read "UPS Delivered a Neighbor's Package by Mistake to My House." Yes! HELP!!! She apologized for the inconvenience and said they would in fact call the delivery person and he would pick the package up from my house where he delivered it by accident. Check with others at your address, or perhaps a neighbor, to see if someone else has picked up the package. Because the item I brought was a bit on the expensive side. Called an aquaintance who works there and the driver was on my doorstep within 30 minutes to try to get the package from my neighbor. So I called the toll free number to speak to customer service, they also confirmed, the package was delivered. The very first thing they asked for was a tracking number. Ironically, when I got that package, the original package was delivered at the same time. The ***** actually put the package inside someone else's mailbox who lives next to my apartment. So I guess the USPS guy just signed with a random name because he had to since he didn't really have any signature of mine. The list of things is given below along with the instructions. I call the local UPS center, after a short time on hold they told me he had found my package, The driver delivered it to my neighbor. We first recommend asking your recipient to check any other locations the package might be (the front door, back door, mailbox or even a neighbor's house). UPS may be willing to send someone to retrieve your package. This is transpired only a few days after Monday the 12th DELIVERY DAY. Furthermore, the tracking information on the USPS label was a bit off - they claimed that they delivered it at 8:30AM. If you think your package or mail is lost or delayed, follow these steps to help us find your mail. Thus buyer then ask me to file claim with USPS and refund him the money. This frustrates me and has me worried. When I got back to my home on 10/2/18 still no package!!! It may also happen that USPS is unable to find your missing mail pieces. When mail is lost or delayed, we want to find it. Afterwards I called and still am calling my local post office number, but some ass of an employee keeps picking up the phone and hanging it up. If you receive a late package from the USPS, be sure to report it, advise the former postal service workers. This all happened yesterday and I haven't heard from the neighbor. Customers place their request, and the information is sent to the destination delivery unit for the address on the mailpiece. USPS … Deborah Garrison is her name. ... Best case scenario at this point is that a neighbor has my package and decides to return it to the correct address. Pick you package up at a nearby location, such as a UPS Access Point™ Have us deliver your package once you're back in town; Request that we leave your package with a neighbor; Send your package to another address, in some instances; All of these arrangements can be made from the UPS My Choice delivery notifications or your Delivery Planner. At around 6:23 Usps sent me a status of my package saying delivered left with individual. If your package requires a signature, or if you are worried about leaving a package unattended on your doorstep, you can try leaving a note on your front door asking UPS to leave your package with a neighbor. If you are the one who wants to pickup UPS package before delivery, then we have good news for you that you can pick up the UPS shipment or package before the final delivery or attempt. These people really missed the point. Anyway, someone a little more action oriented from UPS called me back later today. Ebay best_buy won't refund me because tracking says delivered. The United States Postal Service will do absolutely everything they can to help find missing mail USPS individuals were responsible for delivering the first place. By Caitlin O'Kane December 21, 2020 / 12:01 PM / CBS News I know it's them because of the color and the stupid cacti on their porch. How to Start a Missing Mail Search. It'll then get shuffled off somewhere for a day, and will with near-certainty show up on Tuesday , rather than on Monday. … I sent a certified package to the Greenville, SC post office in July 2015 to a court reporter post office box. Enjoy your ham. The package wasn't mislabeled, it was simply dropped off in the wrong place. Just the other day I once again had a package scanned "Held at Post Office, At Customer Request". The United States Postal Service is an independent agency of the United States federal government responsible for providing postal service in the United States. If USPS cannot find the package, you will need to file a claim for your loss. I did not request the package be held, and I was home all day. UPS delivered the package to the wrong address. The package was delivered the next day. And now I … I asked 2 people if a package had ben delivered they said no. USPS Package Intercept service allows customers to request to have a mailpiece that they have sent through the Postal Service intercepted prior to delivery. They claimed that they delivered it a day before it was due. If the driver delivered your shipment to an alternate location, you should have received a UPS InfoNotice that indicates where the shipment was left (for example, a neighbor's house or leasing office). We looked in/around the mailbox, in our garage, and every door access. There was NO PACKAGE to be found! On 10/2/18 I checked the tracking # is indicated that the package was delivered on 10/1/18. You may also have the option to redirect the package to an alternative address or UPS-authorized location. My neighbor told me about a similar issue that occurred with her parcel the previous day. Whether you are sending it or receiving it, your mail is important to you and the U.S. I told them that was too inconvenient and hung up. Sometimes when the USPS feels that your package or mail item is not safe enough to forward, then also it does not recover the package. We supposably had a package delivered by USPS on 12/15. I went into a paranoid state of mind before it arrived the next day. I called the tracking number to see if it was delivered and the package was. The package was an apple watch valued at $400. Multiple packages that delivered later than 8 p.m. on the promised delivery day could land USPS in hot water with the e-commerce giant. Postal Service ®. Every tracked USPS package that I'm supposed to receive at work on a weekend (when work isn't open) gets marked as "delivered" on Saturday or Sunday when USPS tries to make the delivery. Estimated delivery time between Alaska / Hawaii / Puerto Rico / APO-FPO’s and the contiguous 48 states is calculated by entering the origin and destination information into the Postage Price Calculator located in USPS.com ®. 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